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Our Services

General Information

Suenoona Cosmetics operates this website to provide high-quality beauty products. By using this website, you acknowledge and agree to comply with these terms and applicable laws.

Products and Pricing

  • All products listed on the website are subject to availability.
  • Prices are listed in Malaysian Ringgit (RM) and are subject to change without notice.
  • We reserve the right to modify or discontinue any product without prior notice.

Orders and Payments 

  • Orders are processed upon successful payment.
  • We accept payments through secure online payment gateways.
  • It is your responsibility to provide accurate billing and shipping information.

Shipping and Delivery

  • We ship orders within Malaysia and to select international locations. 
  • Delivery times may vary depending on your location. 
  • Suenoona Cosmetics is not responsible for delays caused by courier services or unforeseen circumstances.

Returns and Refunds

  • Returns are accepted within 7 days of receiving the product, provided the item is unused, unopened, and in its original condition. 
  • Refunds will be processed after the returned item has been inspected. Shipping fees are non-refundable.

Promotions and Discounts

  • Suenoona Cosmetics reserves the right to cancel or modify promotions, discounts, or sales at any time without prior notice.